Hearsay Community Manager

TQUSI0636_5494 – Hearsay Community Manager

Job Type: Contract

Work Mode: Hybrid (3 Days from office)

• Tracking and controls
• Manage Hearsay list RSAMs profile connection training
• Make sure all profiles are in good standing ie disclosures cover photo SM approving profiles but not always correctly
• Monthly compliance reporting
• Review and remediate monthly RSAM report
• Review eLearning training report
• Analytics
• Ticket reporting
• Quarterly KPI scorecards
• Communication
• Updates or enhancements to Hearsay
• General maintenance
• Update FrontPagePB Intranet with Hearsay resources
• Maintain training materials in elearning GPB only
• Ongoing 1×1 training
• Host office hours
• Profile maintenance and migrations
• Onboarding Hearsay process
• Field request
• Add to tracker
• Share and tracking training
• Send invite with instructions and best practices
• Manage AWM Social Media mailboxes PB AM and IPB
• Trouble shoot and answer questions from sales organization
• Offboarding process
• Remove RSAMs
• Guide Ambassadors to update LinkedIn profile
• Remove from Hearsay
• Update tracker

Mandatory Skills : Google AdWords, Paid Media – Facebook, Paid Media – Instagram, Paid Media – LinkedIN, Paid Media – Twitter

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