Quality Assurance Assessor – Contact Centre Excellence

A leading social enterprise in Liverpool seeks a Quality Assurance Assessor for its Contact Centre. The role involves ensuring quality governance, conducting training audits, and analyzing performance data to support service improvements. Applicants should possess strong analytical skills and the ability to thrive in a fast-paced environment. Benefits include competitive pay, flexible working options, and investment in personal development.#J-18808-Ljbffr…