Resolution Team Leader – Complaints & Service Improvement

A leading housing provider in the UK is seeking an experienced Resolution Team Leader to lead a dedicated team in delivering fair and timely complaint resolutions. The successful candidate will manage complex and escalated complaints, ensuring compliance with standards and regulatory expectations. Strong leadership skills in customer service, along with a track record of developing team members, are essential. The role offers competitive salary packages with hybrid working options.#J-18808-Ljbffr…