Account Specialist Orders Management

Career Area: Sales Compensation Grade: 20 Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Account Specialist – Order Management Location: Larne, Northern Ireland Salary: £30,000 – £36,000 (depending on experience) Benefits 25 days annual leave Up to 10% annual bonus Contributory pension scheme – Caterpillar doubles employee contributions up to 6% Contributory share scheme – Caterpillar matches 50% of employee contributions Flexible benefits including family health and dental care, EV car lease, and holiday purchase About Caterpillar Power & Energy The world needs more energy-and at Caterpillar, we help make that possible responsibly and sustainably. Our Power & Energy division supports customers across oil & gas, power generation, marine, and industrial sectors. From powering cities and data centres to enabling global trade and transportation, our products and services play a critical role across the global energy value chain. At Caterpillar, you’ll join a business with 100 years of global impact, a strong focus on innovation, and a clear commitment to developing the next generation of talent. The Opportunity This is an excellent entry-level opportunity for a graduate looking to start their career in commercial operations, logistics, or international business within a global organisation. As an Account Specialist – Orders Management, you’ll join the Order Fulfilment team, supporting Caterpillar dealers across Europe, Africa, and the Middle East. You’ll gain hands-on experience managing international orders from entry through to shipment and delivery, while developing your understanding of international trade, export processes, and supply chain coordination. Based in Larne, this role offers strong exposure to global operations, structured on-the-job learning, and the chance to build a solid foundation for future career progression within Caterpillar. What You’ll Be Doing With full training and team support, you will: Act as a key point of contact for Caterpillar dealers and internal teams Process and manage commercial orders from order entry through to delivery Analyse order and logistics data to support smooth order fulfilment Coordinate international logistics and transportation from factory to customer Support export documentation and invoicing processes Communicate regularly with dealers to ensure high service levels Monitor delivery timelines and help resolve order or shipment issues Prepare basic reports and support process controls Issue debits and credits where required Gradually build knowledge of international trade, shipping, and compliance What We’re Looking For This role is well suited to recent graduates or early-career professionals who are motivated to learn and develop. Essential Skills & Attributes Strong communication skills and confidence working with different stakeholders A customer-focused mindset Good analytical and problem-solving skills Ability to manage multiple tasks in a fast-paced environment Willingness to learn new systems, processes, and tools Education (Preferred) Degree (or equivalent) in Commercial, Logistics, Supply Chain, Business, International Business, or a related field Technical Skills Good Microsoft Office skills (Excel, Outlook, PowerPoint) Interest in developing skills in data tools such as Power BI or AI-enabled systems You do not need prior experience in all of the below, but any exposure or academic understanding is advantageous: Logistics or supply chain coordination Export or international trade processes Freight forwarding or shipping Commercial documentation (e.g. invoices, Letters of Credit) Customer service in a business-to-business environment Additional Information Working hours: 37.5 hours per week Work style: On-site in Larne Travel: Up to 5% Why Start Your Career at Caterpillar? Trusted global brand with long-term career opportunities Strong focus on learning, development, and progression Exposure to international operations and global supply chains Supportive team environment where graduates can thrive Opportunity to build highly transferable commercial and logistics skills Please note: When applying, ensure your CV clearly demonstrates how your education, skills, or any work placements relate to the criteria above. Shortlisting decisions are based solely on the evidence provided. Posting Dates: April 16, 2026 – May 4, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below….