Customer-Centric Continuous Improvement Leader

A leading construction company is seeking a proactive Complaints & Continuous Improvement Lead to enhance service excellence across its businesses. In this role, you will lead complaint investigations, drive efficiency improvements, and collaborate with various stakeholders. You are expected to have experience in customer service and continuous improvement with solid communication and problem-solving skills. The position offers numerous benefits including a bonus scheme and enhanced holiday entitlement.#J-18808-Ljbffr…