12hrs Customer Consultant

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever.

Role Overview

As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into the Body Shop products and philosophy. You will learn the products, their origins, and proactively engage with customers to guide them to a range that suits their preferences and lifestyle.

Responsibilities

• Learn and understand our products – packed with natural ingredients sourced ethically through Community Trade programmes.
• Learn our customers’ needs and recommend any of our 2,000 vegetarian/vegan products.
• Support the store management team in driving sales and profit through exceptional customer service.

Requirements

• Interest in connecting with customers to drive engagement.
• Open availability for evening, weekend, and holiday shifts.

Benefits

• Comprehensive onboarding in your new position.
• Training hours for you & your team as needed.
• 50% discount on regular products & 30% on gifts.
• Freebies when we launch new products.
• Volunteer time to support causes that matter to you.
• Connections with Community Partners to drive local activism.
• One of our famous Green Aprons – wear what makes you feel good.
• Opportunities to grow within the brand.
• Encouragement & support to be exactly who you are – join any/all of our Inclusion & Belonging Networks.

#J-18808-Ljbffr…