12471 – Hub Manager – Generic – HMP Aylesbury

Company: Ministry of Justice
Apply for the 12471 – Hub Manager – Generic – HMP Aylesbury
Location: Aylesbury
Job Description:

Overview

Job holders within this Group Profile will be responsible for managing the transactional activity within their relevant administrative Hub. They will line‑manage staff and apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals.

This is a non‑operational role which may involve contact with prisoners depending on their area of work.

Typical Tasks

  • Contribute toward the development of local policy, procedures and practice and ensure consistency of application.
  • Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.
  • Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate.
  • Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working.
  • Analyse and act on data collected by the Hub and produce any relevant reports to show findings.
  • Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales.
  • Monitor performance of the Hub.
  • Draft all external and internal communications on behalf of the Hub.
  • Provide Head of Function with management information relating to the relevant area.
  • Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management.
  • Act as first point of contact for relevant external stakeholders.
  • Act as requisitioner or approver, dependant on local policy.

Job Descriptions Covered by This Profile

  • Hub Manager : People
  • Hub Manager : Business
  • Hub Manager : Offender Management
  • Hub Manager : Activities
  • Hub Manager : Regional People Wales
  • Hub Manager : Learning and Capability
  • Hub Manager : Safer Custody
  • Hub Manager : Intelligence

Essential Skills, Qualifications and Accreditation

  • Must complete specific training in their specialism once they take up post.
  • Able to deal effectively and assertively with staff at all levels.
  • Able user of MS Word and MS Excel.
  • Information collation and analysis.
  • Ability to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals.
  • Strong communication and influencing skills.
  • Working collaboratively with others.
  • Demonstrated experience in managing a quality service and making effective decisions in a complex environment.
  • Leadership and the ability to motivate teams.

Hours of Work and Allowances

37 hour working week.

Behaviours

  • Changing and Improving
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
  • Making Effective Decisions
  • Leadership

Essential Experience

  • Able user of MS Word and MS Excel.
  • Information collation and analysis.

Technical Requirements

All Band 5 role holders, whether internal or external, are required to complete the qualification where available as part of their work objectives.

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Posted: April 18th, 2026