Network Origination Operator I (Master Control Operator)
Job Summary
The Network Origination Operator I will make use of acquired skills to operate broadcast equipment and technology within assigned operating areas to distribute live and pre‑recorded programming and commercials as scheduled. They will understand and execute protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures, media transfers for specific operating conditions and any required documentation.
Our ideal candidate must be flexible with their schedule as this is a 24/7 operation and should expect to work nights, holidays and weekends. They must demonstrate solid interpersonal communication skills, organizational planning, adaptability to a constantly changing environment, and a strong computer background with programs such as Outlook and Excel.
Responsibilities and Duties of the Role
- Network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and master control operational requirements of Disney network(s)
- Solid knowledge and application of network control standards & information along with operating systems. Conduct quality control measuring and take corrective action steps to enhance audio/video in support of applicable DMED standard operating procedures
- Understanding of workflows of other Disney business units and stakeholders, including their impact and/or specific integration with Network and Production Operations
- Problem solving and troubleshooting techniques and effective communication with those business units to best convey the information necessary for the distribution of our content
- Apply solid skill level when interpreting and understanding complex information and demonstrate the ability to communicate it to others in an understandable manner
- Provide support for Disney domestic linear networks, International networks and digital platforms
- Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation
- Embrace new technology and workflows
- Expected to identify problems and take appropriate steps to resolve
- Comply fully with company and/or departmental standard operating procedures
- Demonstrate sound communication with timely follow‑up analysis or problem solving with regard to operational areas or systems
- Expected to interact productively with counterparts in all Disney Network Origination facilities and closely related support departments
- Communicate regularly with direct supervisor in compliance with departmental guidelines
- Provide quality service in assigned area to all customers, as defined and assigned by management
- As necessary, participate in team‑based projects and contribute recommendations for the departmental objectives
Required Qualifications
- Experience with broadcast operations and/or content distribution
- Ability to work nights, weekends, and holidays
- Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives
- Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects
- Ability to work as a part of a team dynamic
- Solid interpersonal communication skills are a necessity
- Organizational, efficiency and planning skills are required
- Must be willing and able to adapt to a constantly changing environment
- Candidates must have good computer background (Outlook, Word, Excel, etc.) and strong communication skills
Preferred Qualifications
- Knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software
- Bilingual (written and spoken) – English/Spanish
Required Education
- High school diploma or equivalent
Preferred Education
- Bachelor’s Degree in communications, digital media, journalism or related field
- Vocational School Certification
- Related master control experience
Disability Accommodation for Employment Applications
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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