Store Supervisor – Cannock, West Midlands
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join The North Face team based in Cannock, West Midlands.
Overview
As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Key Responsibilities
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
- Ensuring the store looks great and maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store’s KPIs and playing your part to ensure they are achieved
Qualifications
- You love interacting with people and set a great example for the rest of the team with your hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience
- You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary
- Ideally you come from a retail background with some fashion or lifestyle experience
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are proficient in the use of MS Office and different POS systems
- You are flexible when it comes to working weekends, evenings, and holidays as necessary
Expectations
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
Benefits
We offer a comprehensive benefits package encouraging mental, physical, and financial well‑being.
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback‑based culture where respect and integrity guide what we do
- Tailored training: from induction to ongoing online and face‑to‑face training sessions, we are committed to helping you grow, both professionally and personally
Equal Opportunity Employment
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
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