Associate Relationship Manager, Mid Corporates

We’re seeking an Associate Relationship Manager (ARM) to support a significant growth portfolio within our Mid Corporate segment. Working alongside a Relationship Director (RD), you’ll help deliver excellent service and tailored solutions to meet our clients’ goals. The successful candidate will support providing Term Loans, RCFs, and other banking solutions to a range of businesses.

Responsibilities

• Client Engagement: Attend client meetings (virtually or in person), prepare agendas, follow up actions and communicate updates on rates, fraud alerts and events.
• Portfolio Management & Growth: Support the lending journey, help identify high-value clients and spot opportunities to grow product holdings.
• Risk & Compliance: Use your understanding of financial accounts to support credit proposals, monitor risk and contribute to financial analysis.
• Credit & Onboarding: Assist with credit reviews, facility changes and onboarding, including preparing proposals and tender submissions.
• Organisation & Efficiency: Manage your diary and inbox, prioritise tasks and contribute to process improvements that benefit clients and colleagues.
• Collaboration & Insight: Work with internal teams and product partners to deliver tailored solutions and stay informed on sector developments.

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

Qualifications

• 1-2 years’ experience in a customer-facing role within financial services
• Strong organisational and time management skills
• Confidence in building and maintaining relationships
• Clear written and verbal communication skills
• A proactive mindset and willingness to learn
• Awareness of risk and how to manage it effectively

And any experience of these would be great:

• Experience in Business & Commercial Banking
• Proficient in using systems such as CRW, PEGA and Co-Pilot

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

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