Office Administrator / Secretary
Location: London (on-site)
Salary: £35,000 per annum
Hours: Monday–Thursday 9:00am–5:30pm, Friday 9:00am–5:00pm
Working Pattern: Fully office-based
About the role
We are seeking a highly organised and adaptable Office Administrator to join a busy professional services team. This is a varied, hands-on position offering exposure across multiple areas of the business. You will support senior stakeholders, manage day-to-day office operations, and assist with client onboarding and compliance-related processes. You will be part of a collaborative team where ownership, teamwork, and high standards are key. The role requires someone proactive, detail-oriented, and able to stay calm and focused in a fast-paced environment, including when handling repetitive tasks. This is an excellent opportunity for someone looking to develop quickly within a business where their contribution will be visible and valued.
Key Responsibilities
• Coordinate client onboarding processes, including AML documentation, identity verification, and risk assessments
• Maintain accurate filing systems and ensure statutory records are kept up to date
• Uphold high standards across all administrative and compliance-related processes
• Support onboarding of new employees and assist with internal workflows
• Liaise professionally with internal teams and external stakeholders
• Format documents and communications for internal and external use
• Manage incoming post, office supplies, and general office operations
• Assist with events, social activities, and wider team initiatives
• Identify opportunities to improve processes and efficiency
What We’re Looking For
• Strong attention to detail, particularly when handling data and documentation
• Ability to follow compliance processes accurately while working efficiently
• Versatile and adaptable approach, willing to take on varied responsibilities
• Excellent organisational skills with the ability to manage multiple priorities
• Positive, professional attitude with a proactive mindset
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong verbal and written communication skills
• Previous administrative or customer-facing experience is beneficial but not essential
Who This Role Would Suit
• Thrives in a structured role with clear expectations and impact
• Is comfortable working with sensitive information in a compliance-driven environment
• Values accuracy, detail, and consistency in daily tasks
• Enjoys variety and cross-functional exposure
• Works well in a close-knit team environment
• Is motivated to grow and take on more responsibility over time
What’s on Offer
• Competitive salary and bonus scheme
• 22+ days annual leave
• Flexible working hours
• “Dress for your diary” policy
• Regular social events and complimentary daily breakfast/fruit
• Cycle-to-work and EV schemes
• Tech-enabled, people-first environment with strong staff retention
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