Department Manager, Kurt Geiger, Selfridges, Manchester Trafford

Responsibilities

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and Kurt Geiger with your own service standards
• Ensure all store and company sales targets, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
• Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

Qualifications

• Previous high turnover, fast paced store/concession management role
• Background with a fashion-forward footwear, accessory or fashion brand – luxury experience preferred
• A customer service ambassador
• Proven ability to drive a large team
• Representative of our luxury/fashion forward brand in every way

Benefits

• Competitive basic salary
• Generous bonus structure
• Enviable discounts

We are committed to equality, diversity and inclusion.

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