Telesales Executive

Training course starting 8th June

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

As a Telesales Executive, your primary responsibility will be to generate leads and schedule appointments with senior decision‑makers for our experienced field sales team.

Key Responsibilities

• Conduct outbound calls to potential clients from our pre‑qualified data
• Utilise effective communication skills to pique interest and create awareness about the products and services we offer
• Gather information about the prospect’s needs, budget, and decision‑making process
• Assess their qualification as potential customers using predefined criteria
• Conduct follow‑up calls or emails to nurture leads that require additional engagement
• Keep accurate records of interactions and outcomes in the CRM system
• Stay informed about the products and services we offer
• Clearly articulate key features and benefits to generate interest with potential clients

Requirements

• Previous experience in telemarketing, sales, or outbound calling
• Confident communicator with the ability to engage decision‑makers quickly
• Strong verbal communication and listening skills
• Resilient and positive mindset, with the ability to handle rejection and stay motivated
• Comfortable working towards targets and KPIs
• Ability to build rapport and generate interest within the first 30 seconds of a call
• A proactive and self‑motivated approach to work

You’ll thrive in this role if you

• Are competitive, ambitious, and motivated by earning potential and incentives
• Enjoy working in a high‑energy, team‑focused office environment
• Are eager to learn, develop, and progress quickly within a growing company
• Bring a positive attitude and strong work ethic every day

Benefits

• A competitive starting salary of £30K, increasing to £32,500 after training and £35K upon meeting KPIs. Senior roles offer £40K, with an OTE of £70K and top performers earning £100K+
• Exciting monthly incentives, including weekly prize draws for TVs, spa days, restaurant vouchers, tech bundles, and more
• 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and a Christmas shutdown
• Early finish Fridays when targets are met
• A supportive and dynamic work environment with clear opportunities for growth and advancement
• Enjoy company events such as summer parties, Christmas celebrations and charity fundraisers
• Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach
• Monthly staff awards with quarterly dinner and drinks at top local restaurants

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