Role: Service Manager
Day Rate: Market rate
Location: Exeter / Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement)
The role is focused on leading service delivery across a complex ICT environment, with ownership of service performance, process maturity, and stakeholder engagement at a senior level. Owning and evolving ITSM strategy and governance (ITIL-aligned)Driving process optimisation through data and service analyticsManaging service risk, compliance, and configuration across environmentsLeading and developing a team while ensuring capacity and performance targets are metContract & Budgets management experienceIf you are interested in this opportunity, please apply with your CV and I will be in touch ASAP…