Job Introduction
At Card Factory, we’re continuing to invest in our technology and transformation journey. We’re looking for an IT Project Manager to support key initiatives across all areas of the business, including Finance, Supply Chain, Commercial, Retail and Partnerships. This role is responsible for delivering a mix of change and business‑as‑usual IT projects, working closely with Product Owners, functional teams and senior stakeholders to ensure projects are delivered smoothly and add real value to the business.
Based at our Support Centre in Wakefield, this is a hybrid role with 2‑3 days per week on site.
What you’ll be doing
You’ll take end‑to‑end ownership of delivering IT projects across all areas of the business, covering both change and BAU activity. This includes defining plans, managing risks and dependencies, and ensuring clear governance is in place throughout the delivery lifecycle. Projects will be managed using a mix of Agile and Waterfall approaches, selecting the right method to suit the work and stakeholders involved. The role involves working closely with Product Owners, functional teams and the Transformation Office to ensure delivery is well coordinated and aligned to business priorities.
Strong relationships will be built across IT and the wider business, with regular engagement with senior stakeholders to provide updates, manage expectations and drive successful outcomes. You’ll also play a key part in bringing teams together and creating a collaborative, delivery‑focused environment.
What we’re looking for
- Proven experience delivering IT projects, ideally within Retail or FMCG
- Good knowledge of Supply Chain and/or Business Development environments
- Strong communication and stakeholder management skills
- A proactive, organised approach with a genuine sense of ownership
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings and gifts, with over one thousand stores across the UK and Ireland. In 2020 we launched a five‑year business strategy to become a true omni‑channel retailer, investing heavily in our people and creating multiple career opportunities.
Benefits
- Pension
- 15 % Card Factory colleague discount in-store and online
- Save‑As‑You‑Earn scheme
- Financial Wellbeing Support
- Financial education tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship programmes with local providers and a virtual internal network for learning
- Discounted gym membership, mobile phone contracts and car leasing
- Discounts across 100 s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical and financial wellbeing
- Enhanced maternity, paternity and adoption leave
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