Field Service Systems Engineer

Senior Field Service Systems Engineer

Location: McKinney, Texas, United States (Hybrid). Remote on‑call deployments worldwide.

Responsibilities

• Perform product implementation, modifications, and enhancements to meet specific customer specifications and implementations.
• Focus on team‑oriented tasks while supporting the customer’s mission and initiatives.
• Ensure training requirements for customers and the company are kept up to date and completed ahead of schedule.
• Monitor, analyze, and characterize the performance of complex data processing systems.
• Trace isolated faults and distinguish between hardware and software fault sources.
• Recommend, initiate, and oversee corrective actions to resolve faults.
• Maintain sensor equipment on aircraft.
• Provide support on the U.S. Air Force flight‑line to operate and conduct pre‑mission activities.
• Provide support for aircraft checkout prior to flights.
• Integrate and update software and hardware.
• Work with a global team of users, analysts, and other contractor personnel as well as customers.

Qualifications

• Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5+ years of prior engineering experience.
• Experience with military, data processing, system administration, radar, infrared, or radio‑frequency systems.
• Experience and expertise in sensor payload maintenance.
• Experience with U.S. Air Force flight‑line courtesies and regulations.
• Experience using UNIX operating systems.
• Comprehensive knowledge of Solaris and radar philosophy.
• Active and transferable U.S. government‑issued Secret security clearance required prior to start.
• U.S. citizenship required.

Preferred Qualifications

• Experience with military equipment accounts and Integrated Maintenance Data Systems (IMDS).
• Experience working with SAR imagery.
• Experience reading electrical wiring schematics and diagrams for troubleshooting.
• Experience performing electrical wiring and cannon plug repairs.
• Experience using soldering stations.
• Experience using digital fiber‑optic scopes and power meters for inspection and maintenance.
• Experience using digital oscilloscopes, signal generators, and multimeters.
• Experience maintaining shop programs as directed by AFI policy with minimal supervision.
• Effective oral and written communication skills.
• Excellent teamwork skills collaborating with end users, analysts, internal staff, and customers worldwide.

Salary Range: $86,800 – $165,200 USD.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other federally protected class.

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