Job Title & Grade
Contract Manager, Brighton – SEO
Contract Type
Permanent
Salary Range
£42,914 – £46,182 (SEO National). Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location.
Location
Brighton
Directorate
Contract Management & Assurance
Team
Contract Management – Brighton
Working Pattern
The post is supported by the MOJ flexible working policy and includes colleagues who work flexibly, remotely (hybrid working), part‑time or as part of a job share. If applying for a part‑time role, the post requires a minimum of 22.2 hours and coverage of three days a week. If aged between 16 and 18, a successful candidate will be required to complete an apprenticeship after initial on‑the‑job training.
Reporting To
Area Contract Manager
About the Legal Aid Agency
We are an executive agency of the Ministry of Justice responsible for operationally administering the legal aid fund to provide criminal and civil legal aid advice to people in England and Wales. We employ around 1,200 colleagues across England and Wales and are proud to have some of the best People Survey results in the Civil Service.
Diversity and Inclusion
The Civil Service is committed to attract, retain, and invest in talent wherever it is found. The LAA is a Disability Confident organisation and offers a guaranteed interview to candidates with a disability who meet the essential criteria. Under the Equality Act 2010 a disability is defined as a physical or mental impairment which has a substantial and long‑term adverse effect on your ability to carry out normal day‑to‑day activities. Candidates wishing to be considered under the guaranteed interview should indicate this in their application and inform us of any reasonable adjustments required during the selection processes.
Reasonable Adjustments
We are committed to ensuring our recruitment process is inclusive and accessible. If you have a disability or long‑term condition and need reasonable adjustments to support you through recruitment, please let us know by adding the information to the applications system or emailing LAARecruitment@justice.gov.uk after you have applied.
Contract Management and Assurance
Contract Management and Assurance (CMA) works closely with our provider base to ensure the smooth running of our contracts and assure the delivery of legal aid. They collaborate with other LAA departments to interpret and apply the contract to providers, ensuring quality services, analysing data to manage risk, and influencing providers to improve performance. The Brighton team consists of five SEO Grade Contract Managers and one Grade 7 Area Contract Manager.
Job Summary
- Manage relationships with Legal Aid Providers – solicitor firms and advice agencies – and other key external stakeholders.
- Ensure robust management of a portfolio of provider contracts in line with business priorities throughout defined geographical areas in England and Wales.
- Act as the main point of contact for providers and internal LAA departments on all funded work.
- Provide insights and information on the provider base to the MoJ.
- Develop and manage relationships with external stakeholders, predominantly within the Justice family, to manage local political and reputational risk to the organisation and the MoJ.
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