Development Coach – Leadership & Operations (L3 & L5)
Remote‑first (occasional travel)
Full‑time
About Apprentify:
At Apprentify, we unlock talent and accelerate digital transformation through next‑generation digital, data, AI, cyber and tech skills programmes. Our mission: create future‑ready talent that drives real business impact.
We blend expert training, real‑world coaching and innovative curriculum design to transform careers and organisations.
The Role:
We’re looking for a Development Coach (Leadership & Operations) to deliver both structured training and personalised coaching across Team Leader/Supervisor Level 3 and Operations Manager Level 5 apprenticeships.
You’ll use your operational leadership experience to:
✨ Deliver engaging training sessions and workshops.
✨ Coach apprentices 1:1 and in groups.
✨ Translate real‑world leadership practice into practical learning.
✨ Prepare learners for EPA and support them throughout their full journey.
Topics include decision‑making, performance management, resource planning, project delivery, change management and communication.
Key Responsibilities:
Training & Delivery
- Deliver high‑quality sessions, workshops and group learning
- Create inclusive, interactive and accessible learning experiences
- Embed real‑world operational and leadership practice
- Adapt delivery to diverse learning needs
Coaching & Learner Support
- Provide 1:1 and small‑group coaching
- Give constructive developmental feedbackTrack progress, identify gaps and tailor support
- Build confidence, behaviours and leadership capability
Learner Journey & Quality
- Manage onboarding, reviews, pastoral support and interventions
- Maintain accurate records aligned to funding, Ofsted and quality standards
- Collaborate with curriculum, quality and performance teams
- Role‑model professionalism and continuous improvement
Compliance & Safeguarding
- Uphold Safeguarding, Prevent and H&S standards
- Follow all Apprentify policies and quality processes
Skills & Experience:
- 2+ years’ experience in operational management or leadership
- Experience delivering training, workshops, facilitation or teaching
- Coaching or mentoring experience in a work‑based learning environment
- Ability to translate leadership and operational concepts into practical, engaging learning
- Strong understanding of people management, performance improvement and operational leadership
- Skilled in providing high‑quality developmental feedback
- Knowledge of Leadership & Management apprenticeship standards (L3 & L5)
- Understanding of Safeguarding, Prevent, EDI and Ofsted EIF
- Proven track record of strong apprenticeship outcomes (including merits/distinctions at EPA)
- Enhanced DBS (or ability to obtain)
- Industry‑recognised qualifications in leadership, operations, training, coaching or people development (desirable)
- Experience delivering or supporting Team Leader L3 and/or Operations Manager L5 apprenticeships (desirable)
- Knowledge of EPA processes and preparation requirements (desirable)
- Understanding of apprenticeship QA and compliance (desirable)
What High Performance Looks Like:
- Outstanding training & coaching delivery
- Strong industry relevance and real‑world application
- Continuous improvement mindset
- Effective collaboration with internal teams and employer partners
- Results‑focused learner progress and EPA readiness
- Values‑led role modelling: excellence, impact, innovation, inclusivity
What We Offer:
- Competitive salary
- 25 days holiday + bank holidays (increases with service)
- Private medical insurance
- Birthday Leave + Volunteer Day
- Hybrid working with Wilmslow HQ collaboration days
- Ongoing professional development
- Enhanced family leave
- Mental health & wellbeing support
- Regular company events & socials
- A culture of innovation, impact and high performance
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