Team – Risk Intelligence & Ops MI
Working Pattern – Hybrid – 2 days per week in either of our London or Bournemouth Vitality Offices. Full time hours.
We are happy to discuss flexible working!
Top 3 Skills Needed For This Role
- Advanced Healthcare Analytics Expertise
- Leadership & Stakeholder Influence
- Clinical Risk, Claims Fund, or Healthcare Performance Knowledge
What This Role Is All About
The Head of Healthcare Analytics plays a critical role in strengthening Vitality’s healthcare analytics capability and ensuring we have trusted, high‑quality insight to support effective claims fund management, clinical risk oversight and service improvement. You will set the direction for healthcare analytics projects, lead a small high‑performing team, and support how clinical data is used across the organisation to drive definite, evidence‑based decision‑making.
This role is central to turning complex clinical and claims data into clear, actionable insight that supports value‑based care, sustainable claims fund performance and strong member outcomes. You will work closely with stakeholders to embed insight into operational, clinical, commercial and strategic decisions, ensuring analytics remain relevant, trusted and impactful.
Key Actions
- Claims fund performance and utilisation
- Clinical and population risk adjustment
- Long‑term trend analysis
- Provider benchmarking and performance monitoring
- Evidence‑based optimisation of care pathways
Support Effective Claims Fund Management By
- Monitoring trends, cost pressures and utilisation patterns
- Developing clear, evidence‑based insight balancing cost, quality and member experience
- Identifying opportunities to improve value through optimisation, interventions and reimbursement design
- Ensuring analytics are accurate, transparent and trusted at all levels including senior and Board level
- Deliver high‑quality analysis to support strategic, clinical and commercial decision‑making
- Apply advanced analytics to identify fraud risk indicators and unusual claims patterns, supporting prevention and assurance activity
- Lead complex analytical projects from scoping to delivery, ensuring strong cross‑functional engagement and clear prioritisation
- Build and maintain strong stakeholder relationships, developing deep understanding of clinical, operational, pricing and actuarial environments
- Oversee the development and automation of MI, dashboards, analytical tools and models including reimbursement frameworks, consultant profiling and provider performance assets
- Build and develop a high‑performing clinical analytics team, ensuring capability across advanced analytics, SQL, automation and machine learning
- Ensure accuracy, governance and integrity across all healthcare analytics, maintaining regulatory compliance and organisational confidence
Qualifications
- Experience in UK healthcare insurance, public health, health analytics, or another complex, regulated environment
- Strong analytical judgement with the ability to translate complexity into clear insight
- Proven leadership experience, including coaching and developing analytical teams
- Confidence engaging stakeholders and influencing decision‑making
- Ability to lead through collaboration, set direction and deliver through others
- Experience producing high‑quality analytical outputs in a fast‑paced environment
- Technical capability across advanced analytics, modelling and data tooling
Benefits
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award‑winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
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