Job Title: Internal Sales EngineerSalary: £25,000 – £30,000 per annum (dependent on experience)Location: NewportStart Date: ImmediateShift: Monday to Thursday, 08:30 – 16:45 | Friday, 08:30 – 14:00Additional Information: Experience in engineering or manufacturing environment desirableContract: Full-time, permanent
JDR is recruiting on behalf of a valued client for an Internal Sales Engineer to join their team. This is an excellent opportunity for someone with a technical or engineering background who enjoys working in a customer-focused, commercially driven environment.
The Role
As an Internal Sales Engineer, you will play a key role in supporting the sales function by handling customer enquiries, preparing accurate quotations, and helping to secure new and repeat business. You’ll work closely with internal departments and customers to ensure the right solutions are delivered on time.
Key Responsibilities
- Respond promptly to customer enquiries and confirm receipt
- Understand customer requirements, including technical specifications
- Collaborate with engineering, production, quality, and purchasing teams
- Prepare and issue detailed quotations
- Source costs for materials, labour, and external services
- Negotiate pricing, terms, and contracts with customers
- Manage allocated customer accounts or territories
Key Outcomes
- Enquiries handled efficiently and professionally
- Customer deadlines consistently met
- Sales and profit targets achieved
- Strong, long-term customer relationships developed
- Clear and effective communication across teams
- Solid understanding of internal processes and procedures
Skills & Experience
Qualifications (desirable)
- Engineering qualification (HNC/HND/Degree) or similar
Experience (desirable)
- Previous sales or technical role within engineering or manufacturing
Key Skills
- Strong customer focus with excellent communication skills
- Ability to read and interpret technical drawings/specifications
- High attention to detail
- Commercial awareness and negotiation ability
- Effective workload management and ability to meet deadlines
- Basic IT skills, with ERP system experience preferred
Personal Attributes
- Well organised with strong planning skills
- Analytical thinker and problem solver
- Self‑motivated and proactive
- Collaborative team player
- Confident communicator with a professional telephone manner
- Flexible and adaptable approach
Benefits
- Contributory Pension Scheme
- Death in Service benefit (3x annual salary)
- Free on-site parking (including secure motorcycle parking)
- 25 days annual leave (pro-rata) plus 8 Bank Holidays
- Safe and supportive working environment
- Annual eye test (for regular screen users)
- £60 contribution towards new glasses (if prescription changes)
- Christmas Saving Club
- PPE provided (including safety boots)
We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected.
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