Contract and Working Conditions
- Minimum 1‑month contract, with potential for extension
- Full‑time, office‑based role
- Must be comfortable working independently, including working alone in the office on occasions
- Droitwich area
Overview
- Assist in the smooth and efficient running of the office, with a strong focus on customer service
- Provide proactive, complex, and comprehensive administrative support to the Senior Leadership Team, ensuring all matters are handled professionally and confidentially
Key Responsibilities & Duties
- Act as the first point of contact, ensuring queries are logged on the database and escalated to the relevant person
- Organise and provide administrative support for internal meetings and events (including invitations, agenda preparation, minutes, and catering)
- Arrange cost‑effective travel and accommodation for senior team members as required
- Record and track cases via tracker, spreadsheet, or similar systems, and report updates as required
- Maintain and monitor the internal personnel database, ensuring timely notifications, benefits administration, and payroll updates where necessary
- Inform payroll of starters and leavers, and maintain accurate database records
- Administer the organisation’s benefits scheme
- Manage subscriptions/payroll deductions, ensuring rates are accurate on both the database and payroll systems
- Ensure all stakeholder records are kept up to date
- Collate and distribute new joiner information packs and update the database accordingly
- Ensure new joiners are contacted and provided with a welcome pack
- Manage administration relating to employees returning from maternity leave, including database updates, payroll notifications, and liaison with relevant providers
- Carry out accounts reconciliation for payroll deductions
- Circulate and advertise seminar dates via the intranet and website
Essential Skills & Experience
- Very strong administrative and communication skills
- Excellent organisational skills
- Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel
- Ability to work autonomously with minimal supervision
- Proven ability to work under pressure, with accurate and efficient note‑taking and minute‑taking skills
- Proactive approach, with the ability to seek out work and identify improvements
- High level of confidentiality and integrity
- Excellent interpersonal and communication skills, with the ability to be assertive, confident, and diplomatic
- Strong customer service focus, with a commitment to stakeholder satisfaction
Additional Information
- Minimum 1‑month contract, with potential for extension (covering sick leave)
- Full‑time, office‑based role
- Must be comfortable working independently, as this role provides cover during staff absence
- Requires the ability to “hit the ground running”
Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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