Customer Care Operations Lead — CX Excellence

A customer support services company located in London is seeking a Customer Service Team Lead to manage day-to-day customer support operations. The role involves enhancing service quality across various channels, overseeing support teams, and utilizing platforms like Gorgias for efficiency. Ideal candidates should have 2-3+ years of experience in customer support leadership and a strong operational mindset. This position offers opportunities for professional growth and attractive benefits.#J-18808-Ljbffr…