Anaglyph is seeking a proactive and versatile Customer Success & Marketing Manager to join our growing team. This role offers an exciting mix of client engagement with prestigious engineering firms and leading marketing campaigns for our cutting-edge software and Augmented Reality manufacturing solutions.
About You
You’ll thrive in a small, dynamic team, enjoy taking ownership of tasks across multiple disciplines, and have the opportunity to develop your professional skills while building a high-profile network in automotive, aerospace, marine, and other engineering sectors. You’ll work from our London office, with occasional national and international travel.
About Us
Anaglyph is a London-based company producing software tools primarily for the engineering sector. Our products deliver reliable, high-quality solutions for industrial design, analysis, and manufacturing.
Originally focused on tools for preliminary engineering design, our software has evolved to provide cutting-edge applications used across a wide range of industries including aeronautics, automotive, sports and leisure, marine, and academia. Since its debut in 1990, our software set a new standard for innovation in engineering tools, and over the years has evolved into a globally respected solution that continues to shape how the industry designs, analyses, and manufactures products in over 40 countries.
Our in-house expertise is particularly strong in advanced structural applications, especially those involving composite materials.
Key Responsibilities
- Coordinate marketing campaigns: plan and execute email campaigns, manage digital content, maintain social media accounts, and update the website News Page.
- Produce marketing content: create internal content or work with client-provided photos, videos, models, and testimonials.
- Manage the early-stage customer lifecycle: handle enquiries, coordinate trials and demos, follow up during trials, and maintain clean, structured CRM records to support ongoing engagement.
- Oversee software maintenance renewals and related documentation, providing clear communication, timely confirmations, and ensuring a smooth renewal experience.
- Support sponsorship programs: coordinate student team sponsorship schemes, deadlines, and deliverables.
- Organise and participate in industry events and trade shows, representing Anaglyph and supporting both marketing and customer success objectives.
Required Background
- Experience in marketing, customer success, or client engagement roles.
- Strong organisational skills, able to manage multiple projects and priorities.
- Excellent communication skills, both written and verbal.
- Experience with CRM systems, Office suite, and content generation platforms.
- Comfortable learning new technologies as needed.
- Willingness and ability to travel abroad occasionally.
Nice-to-Have
- Experience and/or degree in engineering, science or technology sectors, ideally with knowledge of composite materials.
- Experience with account management or working with high-profile clients.
- Fluency in foreign languages.
- UK driving licence.
What You’ll Love at Anaglyph
- Take on real responsibility in projects creating genuine innovation in composite materials.
- Work with great people from automotive (e.g. Formula 1), aerospace, and other high-tech industries.
- Attend trade shows and client visits, gaining exposure to leading engineering organisations.
- Be a key player in our growth, helping shape the future of our software solutions.
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