Buying and Product Assistant

Company: Hilka Tools UK Ltd
Apply for the Buying and Product Assistant
Location: London
Job Description:

Salary: £31,000 – £34,000 (depending on experience)

Benefits: Competitive holiday allowance, comprehensive pension scheme, and generous staff discount

Hilka Tools (UK) Ltd is a well-established manufacturer and wholesaler of tools, accessories, automotive products and storage solutions. We are looking for a proactive and detail-oriented Buying and Product Assistant to join our Buying & Shipping team.

This is a varied and hands-on role offering exposure across purchasing, product development, marketing and logistics. As part of a close-knit team within a growing business, you’ll have the opportunity to make a real impact and develop a broad skillset.

Reporting directly to the Managing Director at our head office in Chessington, Surrey, the successful candidate will undertake a wide range of responsibilities encompassing the following areas:

Key Responsibilities

Product Management

  • Support monthly stock purchasing and replenishment activities
  • Maintain accurate and up-to-date product data across all ranges
  • Review and refine packaging solutions, focusing on sustainability and reducing plastic usage
  • Work with the technical and quality control team to refine and update instruction manuals
  • Work with our photographer to improve product imagery

Product Development

  • Assist in approving and finalising artwork and packaging designs
  • Write engaging product descriptions and key selling points
  • Coordinate with internal teams and international suppliers on new and existing products
  • Conduct range reviews based on sales performance, competitor activity, and customer needs

Product Implementation

  • Review customer websites to optimise product listings
  • Support customer new line forms and online portals
  • Maintain packaging waste reports and assist with quarterly submissions
  • Monitor sales performance to assess promotions and identify opportunities

Marketing Support

  • Assist with monthly promotions
  • Contribute to the production of the annual Hilka catalogue
  • Support digital marketing activity, including email campaigns and social platforms

Shipping & Stock

  • Work closely with the shipping team to understand the end-to-end process
  • Assist with bookings, documentation, and liaison with freight forwarders

About You:

We’re looking for someone who is organised, adaptable, and eager to learn:

  • Exceptional attention to detail and accuracy
  • Strong organisational skills with the ability to manage multiple priorities
  • Proactive, hands-on approach with a positive “can-do” attitude
  • Confident working both independently and as part of a team
  • Comfortable handling deadlines and last-minute requests
  • Proficient in Microsoft Office
  • Previous experience in buying, product, or a related field is desirable but not essential

Location: Office-based in Chessington, Surrey

Why Join Hilka?

At Hilka, you’ll be part of a dynamic and innovative company where your contribution matters. This role offers real variety, responsibility, and the chance to grow within a dynamic and evolving business.

How to Apply

Please submit your CV along with a cover letter outlining your relevant experience and interest in the role.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Posted: April 25th, 2026