Senior People Business Partner

Company: Automobile Association
Apply for the Senior People Business Partner
Location: London
Job Description:

Location: London (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance

Think the AA is just about roadside assistance? Think again.

For over a century, we’ve been evolving and adapting. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Senior People Business Partner means you’ll play a crucial role in our success and be part of this exciting motoring journey.

This is the job

We’re looking for a commercially minded Senior People Business Partner to play a pivotal role in shaping the future of our fast-growing CarCare division at the AA. This is a unique opportunity to partner directly with senior leadership, including the Managing Director, in a business that is scaling rapidly and set to be a major driver of growth over the next five years.

You’ll operate as a true strategic partner, working from a “blank sheet of paper” to design and deliver people solutions that enable transformation, growth and performance. With significant scope to make your mark, this role is ideal for someone who thrives in ambiguity, brings fresh thinking, and is motivated by building something new while influencing at executive level.

What will I be doing?

  • Partner with senior leaders to shape and deliver a forward-looking people strategy aligned to ambitious growth plans
  • Lead organisational design, transformation and change initiatives in a scaling, evolving business
  • Provide expert, commercially focused HR consultancy to solve complex business challenges
  • Use data and insight to influence decision-making and drive improvements in engagement, retention and performance
  • Build strong talent and succession plans to ensure future capability across the business
  • Collaborate with Centres of Excellence to deliver integrated, high-impact people solution

What do I need?

  • Proven experience as a Senior HR/People Business Partner in a complex, fast-paced organisation
  • Strong track record of leading change and transformation, ideally within a growing or evolving business area
  • Highly credible with the ability to influence and challenge senior stakeholders, including executive leadership
  • Exceptional problem-solving skills with the confidence to work independently and create solutions from first principles
  • Commercially astute with the ability to connect people strategy to business outcomes
  • Resilient, adaptable and comfortable operating in ambiguity with a proactive, delivery-focused mindset

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

  • 25 days annual leave plus bank holidays + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

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Posted: April 25th, 2026