Application Analyst
The closing date is 06 May 2026
An opportunity has arisen for an Application Analyst to join the Applications Team providing user support to a range of clinical and administrative systems.
Our Digital Service teams support both London North West University Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust in North West London. The role includes coordinating support across both Trust’s systems. This post will give you an ideal platform to widen your knowledge and experience of a wide range of systems.
Main Duties
The role is responsible for ensuring that the Cerner EPR system is administered, maintained, configured and trained in a way that meets the Trusts’ ongoing needs, both in Community and Acute Services.
You will be based at Northwick Park Hospital and Hillingdon Hospital working on a rota basis covering shifts from 08:00 – 18:30. The post holder will be required to cover all set shift patterns.
You may be required to work for occasional periods at any site including Ealing Hospital, Central Middlesex Hospital, Mount Vernon Hospital and other Trusts across the APG.
You will provide guidance for all staff on how to gain access to the system and will assist Senior Application Managers in liaising with clinical and operational staff to ensure that our applications are used to their maximum capacity. Duties will range across configuration, training, data quality and general user support.
You will need to have a methodical approach to your tasks, to be enthusiastic about change and the processes around change and release management. You will need to be a good communicator, as you will be meeting clinical, clerical and management staff from different departments in your day to day duties.
About Us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK.
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease.
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Qualifications
- Qualified to degree level or NVQ Level 4 or equivalent skills, knowledge or experience in a relevant field.
- Track record of continuous professional development.
- Attended Cerner EPR courses.
Knowledge
- Experience in supporting end‑users with Digital Applications in a healthcare setting.
- Demonstrable experience working within customer‑focused teams and project work streams to achieve shared goals.
- Experience of managing a busy workload with conflicting priorities.
- Experience of Cerner Application Management including change management, system testing.
- Knowledge of clinical and administrative processes in use across the NHS.
Skills
- Excellent written and verbal communication skills.
- Excellent interpersonal skills with the ability to interact appropriately with staff at all levels (clinical and non‑clinical).
- Customer focus; able to identify, develop and manage relationships with both internal and external stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
London North West University Healthcare NHS Trust
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