Technical Operations Manager

Ctrl Alt is a rapidly growing fintech company that tokenizes alternative assets, seeking a Technical Operations Manager to serve as the operational backbone of the Office of the CTO.

What’s Involved

The Technical Operations Manager will manage the intersection of IT logistics and regulatory alignment, ensuring a world‑class technical infrastructure, cybersecurity, and compliance posture. The role focuses on governance and compliance with ISO27001 and DORA, hardware lifecycle management, audit readiness, vendor relationships, and operational workflow optimization.

Key Responsibilities

• Governance & Compliance: Lead GRC initiatives to align technical processes with ISO27001 and DORA.
• IT Lifecycle Management: Own procurement, provisioning, and recovery of hardware and software licenses.
• Audit Readiness: Maintain documentation and evidence logs for security certifications.
• Vendor Management: Manage IT vendors and service providers to ensure quality and cost‑effectiveness.
• Process Optimization: Design light‑touch operational workflows that improve security without hindering engineering teams.

Requirements

• 3+ years of experience in IT Operations, Technical Project Management, or a GRC‑focused role.
• Practical understanding of ISO27001; familiarity with DORA is a significant plus.
• Experience with MDM solutions and a strong technical grounding.
• High organization, agency, and a “get it done” attitude with the ability to communicate technical requirements to non‑technical stakeholders.

Nice to Haves

• Experience working in a regulated environment.
• Project management skills and qualifications within the IT sector.

How we support you

• Competitive salary with regular reviews reflecting impact and performance.
• Generous stock options that share in Ctrl Alt’s growth.
• 26 days annual leave, birthdays off, and regional bank holidays.
• Enhanced parental leave.
• MacBook, screens, and any equipment needed to perform at a high level.
• Access to salary sacrifice schemes (childcare, groceries, EVs, tech, pensions, bikes, subscriptions).
• Modern, centrally located offices in London, Belfast, Dundalk, and Dubai.
• Annual learning and development budget for training, certifications, and qualifications.

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