Customer Service Supervisor

Customer Service Supervisor – Bow Street, Lisburn

We are currently recruiting for a Customer Service Supervisor to join our team at Bow Street, Lisburn.

Permanent, part-time role – 20 hours a week with shift flexibility to cover daytime, evenings and weekends.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and checkout area ensuring that the team delivers the best service for our customers.

Responsibilities

• Be passionate about delivering exceptional customer service
• Ensure colleagues demonstrate the appropriate behaviours in the checkout area
• Provide colleagues with the appropriate skills and knowledge
• Be highly visible and approachable to customers and colleagues
• Operate and deliver processes that ensure the store meets all legal requirementsMerchandise the store to provide a welcoming customer environment that also delivers sales and profitability
• Protect and safeguard the Company assets

Qualifications

• Experience supervising/managing a small team in a fast paced retail environment
• Strong numerical and problem solving skills
• A flexible approach and a ‘can do’ attitude
• The ability to think on your feet

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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