Business Development & Communications Executive

About Biglight

AtBiglight, we help ambitious organisations transform their customer experiences and unlock real growth. We’re a close-knit, driven team that cares about doing great work – and we’re re‑growing fast.

What you’ll do

Building Relationships

• Help identify which sectors and accounts we should focus on.
• Support early research by identifying priority sectors, events and trade shows where we can gather insight to inform our outreach.
• Spot opportunities to reach out – when a prospect moves jobs, a company announces news, or there’s a sector development worth talking about.
• Create the materials we need – one‑pagers, case studies, and email templates that stand out and add value.
• Start conversations over email that feel personal and relevant.

Pipeline management & reporting

• Keep our CRM tidy and up to date – log conversations, track who we’re talking to, and what’s been said.
• Build and maintain our contact lists.
• Research prospects so we’re well‑prepared for meetings.
• Let your manager know when someone’s warming up or there’s a real opportunity.
• Keep an eye on what’s working – are people responding? Are we getting meetings? Track response rates, relationship progression, and meetings booked.

Content & Marketing

• Work with people across Biglight to gather updates, stories, and content.
• Support social media and marketing campaigns – jump in on marketing projects and help bring them to life.

Events – External (Business Development)

• Support our presence at conferences by creating event materials and assisting with event communications.
• Attend events – take photos, help manage materials, and support the team on the day.
• Track event leads and ensure timely follow‑up.

Events – Internal (Team Engagement)

• You’ll own our two big team events each year – Christmas and Summer parties.
• Find great venues, get quotes, negotiate with suppliers, and own the delivery.
• Manage budgets carefully and keep your manager informed throughout.
• Write and send all event communications – save the dates, invitations, reminders.
• Run the show on the day and gather feedback afterwards so we can make the next one even better.

Internal communications

• Write and send the Biglight Bulletin – our internal newsletter that keeps everyone connected.
• Co‑ordinate the Biglight Broadcast – our monthly all‑hands meeting – managing the host rota and agenda.

What we’re looking for

• You’re commercially minded – you understand what makes businesses tick and can spot a good opportunity.
• You enjoy the business‑development side of your role: meeting people, staying in touch and turning early conversations into lasting relationships.
• You’re hands‑on and proactive. You bring ideas forward, turn them into action and deliver the work with pace and care.
• You can write – whether it’s a prospect email, a social post, or the team newsletter, you know how to make words work.
• You manage your workload well, juggling multiple priorities while staying flexible and responsive to what’s needed.
• You’re comfortable with tech – you can pick up tools like HubSpot, LinkedIn, Figma, and whatever else we throw at you.
• You’re a genuine team player. You collaborate well, support others and help create a positive, productive atmosphere wherever you work.

Experience we’d love to see

• 3-4 years in business development, or a relationship‑focused role – ideally in a consultancy, agency, or B2B environment.
• A track record of building and sustaining relationships with clients or prospects over time.
• Confident writing skills across a range of formats and audiences.
• Hands‑on experience with Lead Gen and CRM tools like Apollo AI and HubSpot and a strong working knowledge of LinkedIn.
• A solid understanding of SEO basics and how to optimise content effectively.
• The ability to create simple, professional marketing materials when needed.
• Highly organised, proactive, and comfortable working independently.
• Results‑focused with a desire to track and improve on what you do.
• It’s helpful to have a basic understanding of how B2B and B2C digital experiences differ, particularly in the context of transformation and customer experience.
• Experience with events (internal or external) or internal comms is a bonus, but we’re really looking for someone who can fit in well with our team.

Benefits

• Competitive salary
• Enhanced maternity/paternity pay
• Access to Perkbox employee benefits platform
• Hybrid office/home working
• Regular business updates and company socials
• Opportunities for professional growth and career development
• 25 days annual leave
• Being part of a dynamic, fast‑paced agency environment
• Working with a team of incredibly talented professional colleagues

We are committed to fostering a diverse and inclusive workplace where everyone feels respected, valued, and empowered to contribute their authentic selves.

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