Senior Product Delivery Lead – Customer & External Affairs Technology
GL Global is hiring a Senior Product Owner / Product Delivery Lead to take full accountability for product delivery within a customer and external affairs technology space. The role is for someone who owns outcomes and delivery, not a proxy BA or requirements scribe. The engineering teams perform well – what’s needed is a senior product leader who can shape demand, control priorities, and protect delivery in a regulated, enterprise environment.
What you’ll do
- Own end‑to‑end product delivery for a defined technology area
- Set product direction and delivery priorities based on outcomes, not noise
- Lead backlog ownership, refinement, and prioritisation with authority
- Actively challenge and push back on unclear, low‑value, or conflicting business requests
- Make trade‑off decisions and stand by them
- Work day‑to‑day with engineers to ensure delivery is realistic, sequenced, and achievable
- Operate confidently within regulated environments, understanding what is genuinely critical vs what is process drag
What we’re looking for
- Proven experience as a Senior Product Owner or Product Delivery Lead
- Background in regulated environments (e.g. energy, CNI, financial services, pharma, or similar)
- A technical background (development, engineering, support, DevOps, or platform delivery) that enables credible decision‑making with engineers
- Clear accountability for delivering a product, platform, or service into production
- Strong delivery mindset – comfortable making decisions, not just facilitating them
- Confidence to challenge senior stakeholders and reset expectations when needed
Not for you if
- You primarily see the PO role as writing tickets or documenting requirements
- You act as a conduit rather than an accountable product owner
- You avoid saying “no” or making hard trade‑offs
- You’re looking for a BA, PM, or Scrum Master role with a PO title
If you’re a senior Product Owner who brings delivery discipline, technical credibility, and regulatory awareness – and who actively protects outcomes – we’d like to talk.
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Information Technology
Industries: Technology, Information and Media, IT Services, and IT Consulting
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