Sales Processor & Administrator
Location: South Cheshire
Salary: £27,000 + benefits
About the Role
We are a leading UK company specialising in the supply, manufacture, design, installation, and servicing of pumping equipment. We are currently seeking a dynamic and motivated Sales Processor & Administrator to join our Service team.
Our Service team supports both clients and the general public with maintenance and service requirements across new and existing contracts. This is a varied role combining order processing and general administrative support.
Key Responsibilities
- Accurately process purchase orders and goods return requests
- Generate basic, non-technical quotations
- Respond to customer enquiries promptly, ensuring excellent service
- Liaise with customers, suppliers, and internal teams
- Maintain and update CRM systems and databases
- Support administrative tasks including supplier orders and progress tracking
- Organise workload efficiently and prioritise tasks effectively
- Maximise effective use of company systems
- Maintain and improve company procedures where possible
- Ensure compliance with Health & Safety policies
- Provide flexible support across the department as required
Requirements
- Strong computer skills (e.g. Office 365)
- Familiarity with CRM systems (Gold Vision preferred)
- Experience in a similar administrative role within a service environment
- Strong attention to detail and methodical approach
- Ability to manage multiple tasks simultaneously
- BTEC in Business Administration (desirable)
- Excellent keyboard and IT skills
- Strong written and verbal communication skills
- Ability to manage customer expectations and build relationships
- Strong organisational and prioritisation skills
- Adaptability in a fast-paced environment
- Ability to multitask and respond to changing demands
- Full UK driving licence
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