Service Engineer
Location: Bedfordshire (Field‑based with travel)
Salary: £35,000 – £45,000 (DOE)
Hours: Monday – Thursday: 08:00 – 17:00 (30 min lunch) Friday: 08:00 – 13:00 (30 min lunch). Overtime required when travelling to/from customer sites.
The Opportunity
A growing and innovative engineering business is looking to recruit a Service Engineer to support an expanding customer base and increasingly bespoke machinery. This is a varied, hands‑on role involving installation, commissioning, servicing, and technical support of advanced machinery both on‑site and remotely.
Key Responsibilities
- Attend customer sites for installation, commissioning, servicing, and breakdown support
- Carry out fault finding, diagnostics, and repairs on mechanical and electrical systems
- Commission and modify software for machine and production line integration
- Provide remote diagnostics and technical support for customers
- Deliver customer training on installed equipment
- Respond to technical queries via phone and email
- Log and manage service, spares, and installation enquiries within internal systems
- Work closely with internal teams to ensure timely resolution of customer issues
- Support spare parts processes, including liaising with internal teams for quotations
- Complete documentation such as test plans and validation records
- Collaborate with engineering teams to resolve design or build‑related issues
Skills & Experience
Essential
- Recognised qualification in Electrical, Electronic or Control Engineering (e.g. BTEC, HNC or equivalent)
- Strong mechanical and electrical engineering background
- Electrical certification for working with 3-phase systems
- Minimum 5 years’ experience servicing and fault finding on machinery
- Experience with PLC programming (e.g. Siemens and/or Allen Bradley – basic level)
- Strong problem‑solving and diagnostic skills
- Proficient in Microsoft Office
- Ability to work effectively both independently and as part of a team
Desirable
- Degree in Electrical or related Engineering discipline
- Chartered status (or working towards it)
- Experience installing or commissioning industrial/packaging machinery
- Experience with full production line commissioning
- Knowledge of validation processes and documentation
Personal Attributes
- Excellent communication and customer‑facing skills
- Self‑motivated with a proactive approach
- Able to work under pressure and meet deadlines
- Willingness to travel within the UK and internationally
- Valid passport required
Additional Information
This is a dynamic, field‑based role within a growing organization, offering exposure to a wide range of engineering challenges and customer environments. Flexibility is key, as responsibilities may vary in line with business needs.
#J-18808-Ljbffr…