Senior Stage 2 Complaints Lead - Final Decisions

Company IconPlaces for People
Location IconPreston

A community-focused organization in Preston is looking for a Senior Stage 2 Complaint Handler to manage escalated complaints and make final decisions. The role demands extensive experience in complaints handling, strong written communication skills,...Read More>>.

Posted: February 28th, 2026
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Conduct Risk, Consumer Duty & Complaints Lead - Top Lloyd's of London Insurer

Company IconMiryco Consultants Ltd
Location IconLondon

Conduct Risk, Consumer Duty & Complaints Lead – Top Lloyd's of London InsurerMiryco Consultants is working with one of the top Lloyd's of London insurers to add a Conduct Risk Manager to the team. This is a fantastic opportunity to j...Read More>>.

Posted: April 11th, 2026
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Remote Area Business Consultant – Bristol & Surrounds

Company IconHIT Training
Location IconBristol

A leading training provider is looking for a self-motivated Area Business Consultant to drive new business development in the Bristol area. Responsibilities include identifying new leads, networking with clients, and setting up conversion meetings. T...Read More>>.

Posted: April 11th, 2026
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Complaints Business Partner

Company IconPA Housing
Location Icon

Join to apply for the Complaints Business Partner role at PA Housing 1 day ago Be among the first 25 applicants This range is provided by PA Housing. Your actual pay will be based on your skills and experience — ta...Read More>>.

Posted: April 11th, 2026
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Litigation Solicitor, NQ+, Bristol

Company IconGoodwin Hume Legal Recruitment Ltd
Location IconBristol

1 day ago Be among the first 25 applicantsDirect message the job poster from Goodwin Hume Legal Recruitment LtdLegal sector recruitment specialist - Director at Goodwin HumeOPPORTUNITY: Our client, a major national Top 100 p...Read More>>.

Posted: April 11th, 2026
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Senior Complaints Case Manager – Code of Conduct

Company IconCIPD
Location Icon

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team. The role involves overseeing sensitive misconduct cases and conducting investigations aligned with CIPD regulations. Ideal candidates will po...Read More>>.

Posted: April 12th, 2026
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Global Complaints Strategy & Controls VP

Company IconJPMorgan Chase & Co.
Location IconCity of Edinburgh

A leading global financial services firm in Edinburgh seeks a Head of Global Complaints, Strategy and Controls - Vice President. This role involves leading end-to-end complaints processes across various financial products, ensuring regulatory complia...Read More>>.

Posted: April 17th, 2026
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VP, Global Complaints Strategy & Controls

Company IconJPMorganChase
Location IconCity of Edinburgh

A global financial services firm seeks a Head of Global Complaints, Strategy and Controls - Vice President in Edinburgh. Responsibilities include leading the complaints capability lifecycle, ensuring fairness, and driving process automation. Candidat...Read More>>.

Posted: April 17th, 2026
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Global Complaints Specialist - Chase UK

Company IconJPMorganChase
Location IconCity of Edinburgh

Job Description At Chase, we put customers first in every interaction, especially when something hasn’t gone to plan. In our complaints team, you help transform challenging moments into confidence in our brand by delivering fair, fas...Read More>>.

Posted: April 17th, 2026
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Motability Complaints Specialist — Hybrid (Liverpool)

Company IconDirect Line Group
Location IconLiverpool

A prominent insurance company located in Liverpool seeks a Complaints Handler to manage complex customer complaints within a hybrid working model. This role involves direct interaction with Motability customers and the Financial Ombudsman Service, as...Read More>>.

Posted: April 17th, 2026
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Customer Care Intern (Complaints & Insights)

Company IconOctopus Energy Group
Location IconLondon

A leading renewable energy provider in Greater London is seeking a Customer Care Executive to analyze and address customer complaints effectively. This role will support customer-facing teams and drive improvements in customer experience. The ideal c...Read More>>.

Posted: April 17th, 2026
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Global Complaints Champion — Banking, End-to-End Resolution

Company IconJPMorganChase
Location IconCity of Edinburgh

A global financial services leader is seeking a Global Complaints Specialist in Edinburgh. The role involves managing customer complaints from receipt to resolution, ensuring fair and timely outcomes. Candidates should have experience in financial se...Read More>>.

Posted: April 17th, 2026
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Senior Pensions Complaints Lead - DC Master Trust

Company IconWillis Towers Watson
Location IconRedhill

A leading global professional services firm seeks a Senior Complaints Administrator for its Redhill office. In this role, you will effectively handle and process complaints from clients while collaborating with your team. The ideal candidate should h...Read More>>.

Posted: April 23rd, 2026
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Marcus by Goldman Sachs, Complaints Specialist, Birmingham

Company IconGoldman Sachs Group, Inc.
Location IconBirmingham

Marcus by Goldman Sachs is the online consumer banking business of Goldman Sachs, operating as a digital bank that provides savings products directly to individual consumers. The service combines the bank's more than 150 years of expertise with...Read More>>.

Posted: April 27th, 2026
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Sustainability Analyst – Yugo | UK Remote with Travel (Bristol HQ)

Company IconSchool Result
Location IconBristol

Sustainability Analyst – Yugo | UK Remote with Travel (Bristol HQ) About the Role Yugo, a global student living brand, is seeking a Sustainability Analyst to support its environmental, social, and economic sustainability commi...Read More>>.

Posted: May 2nd, 2026
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Complaints & Feedback Specialist – Customer Experience

Company IconBabergh and Mid Suffolk District Councils
Location IconStowmarket

Babergh and Mid Suffolk District Councils is seeking a Complaints and Feedback Officer for the Customer Experience team in Stowmarket. This permanent, full-time role includes capturing customer feedback, managing complaints, and improving services ba...Read More>>.

Posted: May 5th, 2026
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Energy Complaints Team Lead — Drive Change & Growth

Company IconYu Energy
Location IconLeicester

Yu Energy is seeking a Complaints Team Leader in Leicester, England. This role emphasizes driving sustainable change within the team and managing the complete complaints process. Candidates should possess a minimum of 3 years in customer service, pre...Read More>>.

Posted: May 12th, 2026
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Auto Finance Complaints Specialist (FCA/GDPR)

Company IconRD Financial Recruitment Limited
Location IconSlough

RD Financial Recruitment Limited is seeking a Complaints Specialist in Slough. The role involves managing regulated complaints and ensuring compliance with FCA, FOS, and GDPR standards. Candidates should have over 2 years of complaints handling exper...Read More>>.

Posted: May 17th, 2026
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Head of Complaints & PALS

Company IconEast London NHS Foundation Trust
Location IconLondon

Are you an experienced senior leader with a strong background in complaints, patient experience, governance or quality improvement? Do you have the skills to lead a high-profile service that sits at the heart of learning, responsiveness and ser...Read More>>.

Posted: May 18th, 2026
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Engagement & Complaints Officer (Maternity Cover)

Company IconCyngor Caerdydd/Cardiff Council
Location IconCardiff

Cyngor Caerdydd/Cardiff Council is seeking a part-time Complaints and Engagement Support Officer to join the Adults Services team until July 2027. The role involves supporting complaints handling and engagement activities, with responsibilities such...Read More>>.

Posted: May 18th, 2026
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Customer Insights Lead for Complaints & Strategy

Company IconCapital One (Europe) plc
Location IconNottingham

Capital One (Europe) plc is seeking a Complaints Insight Specialist in Nottingham. The role focuses on delivering actionable insights from customer complaints, collaborating across teams, and enhancing the complaints strategy. Candidates should have...Read More>>.

Posted: May 19th, 2026
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Bristol Sport Digital Executive

Company IconBristol Sport
Location IconBristol

Bristol Sport is a unique sports business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Ashton Gate Stadium, Bristol City FC, Bristol Bea...Read More>>.

Posted: May 19th, 2026
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Complaints and Feedback Officer

Company IconSuffolk County Council
Location IconStowmarket

Babergh and Mid Suffolk District Councils Address: Customer Access Point, Stowmarket, Suffolk IP14 1AD Salary: £37,280 - £44,075 per annum (pro rata for part time) Hours: Full Time, 37 hours per week Contract: Perm...Read More>>.

Posted: May 20th, 2026
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Customer Liaison Team Lead – Complaints & Quality

Company IconVizion Network Limited
Location IconWellingborough

Vizion Network Limited is seeking a Customer Liaison Team Leader to manage the Customer Liaison team in Wellingborough. The role involves leading the team, managing customer complaints, and ensuring compliance with internal policies and regulatory...Read More>>.

Posted: May 21st, 2026
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Lay Member, Bar Complaints Committee (Public Service)

Company IconStrictlyboardroom
Location Icon

Strictlyboardroom is seeking applications for Lay Members of the Bar Complaints Committee to provide oversight and governance in accordance with the Legal Complaints and Regulation Act (Northern Ireland) 2016.Successful candidates must not...Read More>>.

Posted: May 21st, 2026
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Complaints Handler - 6 months FTC

Company IconAscot Lloyd group
Location IconLondon

At Ascot Lloyd, we exist to transform complexity into clarity and provide trusted, jargon‑free financial advice that puts clients first. When something goes wrong, how we respond matters. Complaints handling is not a back‑offi...Read More>>.

Posted: May 21st, 2026
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Remote SEND Complaints & Resolutions Officer

Company IconAckerman Pierce Ltd
Location Icon

Ackerman Pierce Ltd is looking for 3 SEND Complaints & Resolutions Officers to join a new specialist team in Southwest England Local Authority. The role is focused on managing and resolving complaints, working closely with families and education s...Read More>>.

Posted: May 22nd, 2026
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Patient Advice and Liaison Service & Complaints Lead

Company IconNottingham University Hospitals NHS Trusts
Location IconNottingham

Patient Advice and Liaison Service & Complaints Lead The closing date is 31 May 2026. Nottingham University Hospitals NHS Trust is committed to providing an integrated Trust-wide approach to the management of Complaints, Patient...Read More>>.

Posted: May 23rd, 2026
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Senior Customer Relations Officer – Complex Complaints & FOS

Company IconInsight Select
Location IconCroydon

Insight Select is supporting a leading global insurance organization seeking two Senior Customer Relations Officers for a 6-month contract in Croydon. This hybrid position involves managing complex complaints and FOS referrals while ensuring compl...Read More>>.

Posted: May 24th, 2026
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Complaints Resolution Specialist (Hybrid, 12-Month Contract)

Company IconSantander Consumer (UK) plc
Location IconRedhill

A leading motor finance company is seeking a Customer Relations Advisor for a 12-month contract. This hybrid role involves providing exceptional customer service and resolving complaints efficiently. Ideal candidates will have previous office-based c...Read More>>.

Posted: May 24th, 2026
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Patient Advice and Liaison Service & Complaints Lead

Company IconNottingham University Hospitals NHS Trust
Location IconNottingham

Patient Advice and Liaison Service & Complaints Lead Grade 7 – Fixed term: 7 months (Contract End 31/03/27)Full time – 37.5 hours per weekSalary: £49,387 – £56,515 per annum (Yearly)Location: Queen's Medical Cent...Read More>>.

Posted: May 25th, 2026
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Customer Care Analyst: SAP, Complaints & Insights

Company IconAnglian Water Services
Location IconHuntingdon

A leading water utility company seeks a Customer Care Analyst in Huntingdon for a full-time role, focusing on managing customer complaints and ensuring satisfaction through the use of SAP. The candidate should possess strong organisational and analyt...Read More>>.

Posted: May 25th, 2026
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Customer Complaints Specialist - Resolve with Impact

Company IconGoldman Sachs Bank AG
Location IconBirmingham

Goldman Sachs Bank AG seeks a Complaints Specialist in Birmingham to manage customer concerns with professionalism and empathy. The candidate will handle a variety of complaints and must have strong analytical and problem-solving skills. Experience i...Read More>>.

Posted: May 25th, 2026
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Hybrid Complaints Specialist - Customer Care & Resolution

Company IconDomestic & General Group
Location IconNottingham

Domestic & General Group is seeking a Complaints Handler in Nottingham for a hybrid position. You'll be key in resolving customer issues related to insurance and services, ensuring that complaints are handled fairly and efficiently. Candidates should...Read More>>.

Posted: May 26th, 2026
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Customer Liaison Team Lead – Complaints & Quality

Company IconVizion Network Ltd.
Location IconWellingborough

37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm)Employee health and benefits scheme including 24/7 GP service, confidential counselling service, retail and gym discounts and a medical cashback scheme...Read More>>.

Posted: May 26th, 2026
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Children’s Services Complaints Lead

Company IconTameside Council
Location IconTameside

Contract Type: Permanent Salary: Grade F. SCP 17 £31,022 - SCP 22 £33,699 Hours Per Week: 36hours Base Location: Tameside One, Ashton-under-Lyne Assessment Date: We are proposing...Read More>>.

Posted: May 26th, 2026
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Complaints Specialist (Dispute Resolution) London, United Kingdom

Company IconInteractive Brokers Group, Inc.
Location IconLondon

Complaints Specialist (Dispute Resolution) London, United Kingdom Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices...Read More>>.

Posted: May 26th, 2026
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Customer Insight & Complaints Officer

Company IconKirklees Metropolitan Council
Location IconSandwell

An excellent opportunity has become available for a Customer Insight & Complaints Officer – Adult Social Care based within the Customer Insight Team in the Assistant Chief Executives Directorate.Competent individuals with excellent com...Read More>>.

Posted: May 27th, 2026
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Senior Complaints Lead: Data-Driven Customer Outcomes

Company IconCastle Trust Bank
Location IconBasingstoke

Turn feedback into insight. Lead with fairness. Deliver better customer outcomes. At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and sav...Read More>>.

Posted: May 27th, 2026
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Customer Complaints Champion – Hybrid Housing Role

Company IconRaven Housing Trust
Location IconRedhill

Working hours: Full time - 37 hours per weekSchedule type: Hybrid working - expected office days 2 days per week (after initial 6 weeks training). However, this is dependent on business needs.The RoleAre you...Read More>>.

Posted: May 27th, 2026
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Alliance PSD Complaints Handler/Investigator (Investigations)

Company IconDevon and Cornwall Police
Location IconExeter

Alliance PSD Complaints Handler/Investigator (Investigations)Apply for the Alliance PSD Complaints Handler/Investigator (Investigations) role at Devon and Cornwall Police.Base pay rangeSalary: £30,333 rising to...Read More>>.

Posted: May 27th, 2026
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Customer Complaints Specialist (Hybrid)

Company IconThames Water Utilities Limited
Location IconArborfield

Thames Water Utilities Limited is seeking a Complaints Advisor to support customers by investigating and resolving written complaints. You will act as the main point of contact for customers and work closely with various teams to ensure positive o...Read More>>.

Posted: May 27th, 2026
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Complaints Resolution Specialist. Job in Leicester LilyLifestyle Jobs

Company IconUnited Cerebral Palsy of Georgia
Location IconEast Midlands

Complaints Handler - Temp ongoing Location: Wigston, Leicester Hybrid Working: 2 days office-based / 3 days working from home Salary: £12.71 per hour We are currently recruiting for Complaints Handlers to join a w...Read More>>.

Posted: May 27th, 2026
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Remote Complaints Resolution Specialist

Company IconEssex County Council
Location IconChelmsford

About the Role We are seeking a permanent, full‑time Complaints Officer to join our Compliance and Complaints Team based in Chelmsford. Salary ranges from £27,568 to £32,432 per annum and the role offers a anywhere‑worker...Read More>>.

Posted: May 27th, 2026
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Marcus by Goldman Sachs, Complaints Specialist, Birmingham

Company IconGoldman Sachs
Location IconWest Midlands

Marcus by Goldman Sachs – Customer Service As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs...Read More>>.

Posted: May 28th, 2026
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Complaints Handler

Company IconTalk Staff Group Limited
Location IconBargate

Are you passionate about delivering exceptional customer experiences and turning challenges into positive outcomes? We're looking for a Complaints Handler to join our team and play a key role in resolving customer concerns with empathy, profession...Read More>>.

Posted: May 29th, 2026
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Installations Executive Complaints Advisor

Company IconB&Q
Location IconSouth Yorkshire

PermanentOccasional Saturday work as part of the shift rotaDoncasterWe believe anyone can improve their home to make life better. From our Doncaster Installat...Read More>>.

Posted: May 29th, 2026
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Complaints Officer

Company IconKarter Thomas Ltd
Location IconLondon

Complaints Advisor - Social HousingLocation: South West London (hybrid working available)Salary: c.£34,000 per annumContract: Permanent, Full-TimeAn established and reputable housing provider is seeking an experienced Complain...Read More>>.

Posted: May 29th, 2026
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Complaints Insight Specialist

Company IconCapital One UK
Location IconLoughborough

Job DescriptionNottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireComplaints Insight SpecialistAbout the roleWe're looking for a Complaints Insight Special...Read More>>.

Posted: May 28th, 2026
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Complaints Manager - Andover

Company IconAster Group
Location IconAndover

Complaints Manager - Andover, SP10 4FB, United KingdomAre you an experienced, dynamic leader with a passion for delivering high quality customer outcomes and driving service improvement? We have an exciting opportunity for a Complaints Ma...Read More>>.

Posted: May 29th, 2026
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