Job Description
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Tribunals, Mediations & Complaints Manager -North LondonRate of pay: Up to £500 per dayContract Duration: 3-month contractWorking Arrangements: Office attendance required every WednesdayPertemps are currently recruiting for an experienced Tribunals, Mediations & Complaints Manager to join a North London local authority on an initial 3-month contract. This is a key role requiring a candidate with strong expertise in SEND tribunals, mediations, and the management of complex complaints.Key Responsibilities:
- Lead and manage the tribunal and mediation function within the SEND service
- Oversee and coordinate responses to formal complaints, ensuring statutory compliance
- Represent the local authority at tribunal hearings and mediation meetings
- Work closely with legal services, senior leadership, and external stakeholders
- Ensure high-quality case management and timely resolution of cases
Key Requirements:
- Significant experience in SEND tribunals and mediation
- Strong understanding of relevant legislation and statutory frameworks
- Proven track record in managing complex complaints
- Excellent communication and stakeholder management skills
- Ability to attend the office in North London every Wednesday
Why work through Pertemps? xwzovoh By applying through Pertemps, you’ll benefit from:
- A dedicated consultant with access to roles nationwide and available whenever you need support
- A simple online registration process
- Attractive referral schemes and incentives
- Ongoing compliance fully managed for you
- Prompt and reliable payroll
- …and much more!
To discuss this role in more detail, please contact Freya Joseph on or email .
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