SFDC Business Analyst

Skills & Qualifications

Essential

• Atleast 5+ yrs experience as a Salesforce Business Analyst.
• Strong knowledge of Salesforce products, particularly Sales Cloud, Service Cloud, and Financial Services Cloud.
• Familiarity with financial accounting processes and terminology.
• Proficiency in creating user stories, process flows, and wireframes.
• Excellent communication and stakeholder management skills.

Preferred

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst, or other relevant certifications).
• Experience working with Agile/Scrum methodologies.
• Knowledge of integration tools and middleware (e.g., MuleSoft).

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