2576 – Service Manager

Overview

The Service Manager working closely with Clinical Leads and Matrons together with the Clinical Business Unit (CBU) triumvirate provides operational expertise for the CBU, ensuring that national and corporate targets are met and that objectives are translated into operational plans to ensure high quality care is provided at all times.

Responsibilities

• Provide operational management for the CBU and ensure quality of care through efficient and effective management of departments, including responsibility for delegated financial resources, line management duties and delivery of key performance indicators.
• Translate objectives into operational plans to ensure high quality care and compliance with Local and National Standards.
• Work alongside matrons to ensure performance and business continues to deliver the highest quality of care to patients and their families.
• Provide effective operational management, leadership, advice and support to enable delivery of CBU performance and business objectives.
• Drive improvements and align with national and corporate targets, ensuring standards and deadlines are met in collaboration with clinical colleagues.

Responsibilities – Additional context

• Work within the Surgical Clinical Business Unit Leadership Team (CBU2) to support a passionate, friendly and successful team environment.

Qualifications and Skills

• Excellent influencing and negotiation skills.
• Proven track record of working closely with clinical colleagues and delivering to standards and deadlines.

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