Attendance Officer

As an Attendance Officer, you will work directly with children, young people and their families to understand the reasons behind poor attendance and help them overcome challenges.

You’ll be part of a wider attendance team, sharing best practice and contributing to strategic attendance targets across the partnership.

You’ll be someone who combines empathy with confidence, and understands that improving attendance is about relationships as much as rules.

Responsibilities

• Support pupils whose attendance is 85% or below, or who are at risk of becoming persistently absent
• Build trusting, professional relationships with families, pupils and school staff
• Monitor attendance and punctuality, investigating unauthorised absence
• Carry out home visits, meetings and telephone contact where appropriate
• Work closely with school leaders, pastoral teams and external agencies
• Use professional judgement to elevate concerns, including formal action where required
• Contribute to wider pastoral and safeguarding support for vulnerable children
• Help schools achieve and sustain improved attendance outcomes

Qualifications

• GCSEs (or equivalent) including English and Maths
• Experience working with children or young people in an education, pastoral or social care setting
• A sound understanding of school attendance expectations and safeguarding responsibilities
• Excellent communication skills and the ability to manage challenging conversations
• Confidence working independently, while being a strong team player
• The resilience, professionalism and calm approach needed in complex situations

A flexible attitude, strong organisational skills and a willingness to undertake training are essential.

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