Sheltered Housing Scheme Manager

BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service within one of their sheltered services for the over 55s in the Harrogate area.

Duties

• Daily welfare checks to residents.
• Facilitate property lettings and tenant communication for smooth onboarding.
• Conduct regular health and safety checks to ensure property conditions are well-maintained.
• Coordinate with external agencies and providers when necessary.
• Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
• Act promptly on complaints regarding anti-social behaviour, escalating where needed.
• Report communal area repairs and maintain strong partnerships with external support agencies.

Criteria

• The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
• Strong understanding of tenant and housing management, particularly for older adults.
• Confident in conducting health and safety checks within residential environments.
• Effective communicator, able to handle complaints and uphold tenancy agreements.
• Experience working collaboratively with external agencies to support tenants’ needs.

Hours: 20 hours per week across Monday-Friday between 9am-5pm.

Pay: £15.49ph PAYE or £19.68ph umbrella.

Contract: This is a temp ongoing role to start asap.

Apply now for immediate consideration.

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