Field Service Engineer – Epsom, Redhill, Woking

Field Service Engineer – Epsom, Redhill, Woking

Join SWARCO, the exclusive UK supplier of SKIDATA’s car access control solutions, to shape the future of access across car parks, airports and venues nationwide.

What You Will Do

• Install and configure vehicle and people access solutions as a Field Service Technician.
• Connect, commission and maintain SKIDATA equipment, IT hardware/software, network devices, EV charging and other access‑control devices.
• Ensure solutions operate as specified while delivering reliable maintenance, repairs and top‑class customer service.
• Escalate technical issues to the Technical Services Team and collaborate to resolve them.
• Provide remote hardware and software training via Cornerstone software.

Qualifications

• Proven experience installing, maintaining and troubleshooting IT hardware, software and basic electrical knowledge.
• Experience operating and maintaining access devices, including firmware flashing (Linux) and software configuration.
• Basic knowledge of network technology, TCP/IP protocols and troubleshooting of technical network problems.
• Ability to work in car parks, stadia and construction environments and hold a valid UK driver’s licence.
• Willingness to travel nationally, stay overnight where required, within a specified geographic area.

Benefits

• Personal use of company vehicle.
• Company laptop, smartphone and all required tools and equipment.
• Comprehensive product training and access to the International Training Centre.
• 25 days holiday rising to 28 days (excluding bank holidays).
• Generous employer pension contributions.
• Employee Assistance Programme.
• Additional annual leave for birthdays.
• Employee discounts portal.
• Life assurance.

Equality and Diversity

We are an equal opportunities employer and require candidates to have the right to work in the UK by the start of employment.

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