IT Solutions Engineer
Field Based (Exeter) with frequent travel across the South West region
Up to £41,000 + Van
If you’re a networking and infrastructure engineer who’d rather be hands‑on in the field than stuck behind a helpdesk — this one’s for you.
Focus Group is a £300m-revenue, Hg Capital‑backed technology business serving 30,000 SME customers across the UK. Following our $1bn valuation in 2024, we’re scaling rapidly and need technically sharp solutions engineers to deliver world‑class network and infrastructure projects on the ground across the South West.
The Role
Based from home in the Exeter area, you’ll be the face of Focus Group across the South West region — visiting customer sites to design, deploy, and troubleshoot complex networking and server infrastructure. One day you might be commissioning a multi‑site SD‑WAN deployment; the next, migrating a customer’s server environment or resolving a critical network outage for a fast‑growing business.
No two days are the same. That’s the point.
What You’ll Be Doing
- Designing and deploying network infrastructure — routing, switching, firewalls, and wireless across SME and enterprise sites
- Installing and configuring server environments — Windows Server, virtualisation, and hybrid cloud solutions
- Delivering onsite and remote support for customers across the South West region
- Leading fault resolution for time‑critical network and infrastructure failures
- Taking ownership of multi‑technology, multi‑site project delivery from start to finish
- Auditing and documenting client infrastructure with precision
- Collaborating with Project Managers, Service Desk, and 3rd Line Engineers
What We’re Looking For
- ✅ Solid hands‑on experience deploying and supporting network infrastructure — routers, switches, firewalls, and wireless
- ✅ Strong server skills — Windows Server, Active Directory, virtualisation (Hyper‑V or VMware)
- ✅ Experience with cloud and hybrid environments — Azure, Azure AD, and server migrations
- ✅ A confident troubleshooter — tenacious, methodical, and solution‑focused under pressure
- ✅ Full UK driving licence (essential)
Bonus Points For
- ⭐ Previous MSP or field engineering experience
- ⭐ Vendor certifications — Cisco, Meraki, SonicWall, Aruba, Fortinet, or similar
- ⭐ Experience with SD‑WAN, VLANs, VPNs, or structured cabling projects
What You’ll Get
- Up to £41,000 base salary
- …