As a Service Leader within our homelessness service, you will play a key role in leading a dedicated team to deliver safe, consistent and person‑centred support for individuals with complex needs. This is a temporary position for one year, offering the opportunity to take ownership of a service and make a meaningful impact from day one.
What your day could look like: You will provide clear leadership to your team, ensuring that support is well planned, consistently delivered and responsive to individual needs.
Your Role Will Include
- Leading, supporting and developing a staff team to deliver high-quality care and support
- Overseeing assessment, planning and coordination of support for individuals with complex needs
- Ensuring all administrative, financial and operational processes are completed in line with policy
- Supporting staff to manage challenging situations, including behaviours of concern
- Working in partnership with external agencies to ensure joined‑up support
- Contributing to service development and continuous improvement
- Allocating work effectively and supporting staff development and performance
- Promoting a safe environment in line with health and safety procedures
- Maintaining accurate records and reporting as required
- Supporting a positive, values‑led service culture
Qualifications
You will be a confident and capable leader with experience of managing teams within a care or support setting, ideally with knowledge of homelessness and complex needs such as substance misuse, mental ill health or additional support needs. You will be organised, resilient and able to work in a fast-paced and sometimes challenging environment, while maintaining a clear focus on quality, safety and person-centred practice.
You will hold an SVQ Level 4 in Social Care or equivalent, alongside a management qualification, and have experience of service development, budget awareness and multi‑agency working. Most importantly, you will share our values and be committed to leading with integrity, compassion and accountability.
Additionally, you must be a member of the Protecting Vulnerable Groups (PVG) Scheme, meet the required vetting checks, be registered with SSSC, and have the right to work in the UK.
You are required to have a Christian faith and work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.
Benefits
We offer a range of benefits that support you and your loved ones:
- Access to exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card
- A generous contributory pension plan and death-in-service benefit
- Enhanced family-friendly policies
- Health cash plan – cash back for a wide range of health treatments
- A care concierge service for life‑challenges support
- Professional development support, including contributions to professional membership fees
This temporary 1‑year role offers you the opportunity to take real ownership of a service, shape how it operates day to day and lead a team that makes a direct difference to people facing some of the most complex challenges. If you are ready to step into a role where your leadership genuinely matters, we would love to hear from you. Apply now.
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