Venue Services Executive
RCN UK HQ (London) with hybrid working, 35 hours per week, fixed‑term contract (6‑month maternity cover)
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
The role
As a Venue Services Executive you’ll use your positive attitude, your knowledge of events industry and your ability to deliver consistent and effective venue and event service for staff, members and external customers.
This is a role full of possibilities. You could be involved in anything from handling new enquiries and managing on‑site events, to supporting the development of a B2B sales strategy that helps retain and grow external clients, while also building strong relationships with internal stakeholders.
As our Venue Services Executive, you’ll use your enthusiasm, positivity and excellent customer service skills to deliver an exceptional service to our clients, members and staff.
The person
To join us you’ll need strong communication and problem-solving skills and, ideally, a background in a relevant area such as venue/facilities and/or events industry.
Whatever your background, you’ll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after our clients, members and colleagues. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 40% of your working time to be carried out from home. At least 60% of your working time will be spent working in person.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
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