French speaking Travel Operations Executive

French speaking Travel Operations Executive

Location: Edinburgh

Hybrid working system after probation

Salary: from £28,000 to £32,000 per annum depending on experience

Ref: 5216FO

A well-established International Tour Operator.

Main Duties

• Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland

The Role

• Organise group trips according to clients’ needs and submit relevant quotations
• Reserve all suitable services at competitive rates
• Handle inbound communications and respond accordingly
• Respond and deal to all queries in a timely and efficient manner
• Work with internal departments to ensure the business is run efficiently
• Gain continuous knowledge of holiday group requirements and offers
• Negotiate supplier rates and always buy at the best possible price
• Attend familiarisation trips, trade fairs and meetings as directed.

The Candidate

• Fluent in French (written and spoken) essential
• Experience working with tour operators or similar service provider is essential
• Good knowledge of UK as a destination and its tourism products
• Positive, problem solver, confident and dynamic personality
• Good team player / Excellent communication skills
• Excellent attention to detail / IT literate

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