Account Opening and Periodic Review Case Officer – Expat Banking (London)
Location: London
Employment Type: Full-time | Permanent
We’re looking for an experienced Account Opening and Periodic Review Case Officer to join a leading international bank’s Expat Banking team. This is a key role supporting clients who live, work, and invest across borders — ensuring their onboarding experience is smooth, compliant, and tailored to the unique needs of global professionals and expatriates.
The Role
You’ll take ownership of the end-to-end onboarding journey and periodic client reviews, ensuring each account meets the highest standards of due diligence and regulatory compliance. Working closely with relationship managers, compliance, and operations teams, you’ll help deliver a seamless experience for clients with international footprints.
Key Responsibilities
- Manage onboarding from application through to account activation for Expat clients.
- Review documentation to verify identity, address, and source of funds/wealth across multiple jurisdictions.
- Conduct detailed KYC, CDD, and EDD reviews aligned with cross‑border banking requirements.
- Provide efficient and professional communication to clients navigating expatriate banking needs.
- Perform annual client reviews, updating information and ensuring continued regulatory compliance.
- Maintain precise records, support audits, and assist with compliance reporting.
- Collaborate with internal teams to enhance onboarding processes and ensure best practice.
About You
- Proven track record in client onboarding, KYC/AML, or banking operations, ideally within Expat or international banking.
- Strong grasp of cross‑border regulations, AML, CDD, and risk‑based assessment processes.
- Exceptional attention to detail and documentation review accuracy.
- Confident communicator, able to manage clients who live or work internationally.
- Familiar with digital onboarding platforms and workflow systems.
Desirable:
- Experience supporting globally mobile or expatriate clients.
- Exposure to periodic review or AML remediation projects.
- Knowledge of international regulatory regimes and their practical application.
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