The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team focused on the Energy industry at Amazon Web Services (AWS). In this role, you will engage new and existing customers in transformative projects involving IT Strategy, distributed architecture, hybrid cloud operations, and technology‑enabled business transformation. You will work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe’s customer‑facing relationship owner, you will primarily focus on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, creating proposals, and securing customer sign‑off on Statements of Work (SOWs). Following project launch, you will stay connected with the customer to ensure delivery of the agreed customer business outcomes (CBO) as outlined in the SOW.
Responsibilities
- Lead business development efforts by engaging customers and driving high‑value engagements.
- Collaborate with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts.
- Create proposals, secure customer sign‑off on Statements of Work (SOWs), and ensure successful project delivery.
- Monitor ongoing projects to ensure delivery of agreed CBOs and maximum revenue potential.
- Advocate for customers while balancing AWS business objectives.
- Translate technical concepts into business value for customers.
- Demonstrate proficiency in business development, executing sales methodologies, and managing CRM systems, coupled with strong analytical, problem‑solving, and project management abilities.
- Measure performance against key metrics including revenue, billable bookings, and customer satisfaction (CSAT).
Qualifications
- 10+ years of quota‑carrying professional services sales or strategic account management roles.
- Proven track record of selling cloud solutions within the energy sector, including cloud adoption, AI/ML/Generative AI, modernization and automation, and supply chain transformation.
- Experience with commercial and legal negotiations, working with Procurement, Legal, and Business teams.
- Track record of developing and maintaining executive‑level relationships to advance strategic initiatives.
- Proven ability to expand influence and drive results beyond direct reporting lines.
- Excellent communication, presentation, and negotiation skills.
- Technical proficiency to understand and articulate AWS services and solutions.
- Strategic thinking and strong problem‑solving skills.
- Experience working with and leading cross‑functional teams and partners in implementations and negotiations.
- Demonstrated success in both customer retention and new business development.
- Deep knowledge of energy industry trends and broad energy value chain knowledge, with the ability to dive deep in domains such as E&P, refining/petrochemicals, hydrocarbon, or MRO supply chains, traditional and renewable utilities, and trading.
- Multilingual with English plus at least one additional language.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
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