Supported Living Manager

Responsibilities

• Operational Leadership: Manage day-to-day operations across one or more services, including maintaining buildings and ensuring health & safety.
• Regulatory Compliance: Ensure services meet or exceed CQC regulations and company standards.
• Staff Management: Recruit, mentor, and supervise staff, including setting rotas and managing performance.
• Person‑Centred Support: Promote tenant rights, independence, and involvement in decisions, providing support for daily living, like budgeting and social inclusion.
• Quality Assurance: Audit care records, update support plans, and ensure safeguarding policies are followed.
• Stakeholder Engagement: Liaise with families, social workers, and health professionals.

Required Skills and Qualifications

• Experience: Proven experience in a residential or supported living setting with adults or children.
• Leadership: Strong team leadership skills and the ability to mentor.
• Diploma in Leadership and Management in Social Care (or working toward it), or relevant NVQ.
• Communication: Excellent interpersonal skills for professional communication with families and external agencies.
• Compliance Knowledge: In-depth knowledge of safeguarding and care standards.

Some other duties

• On‑call Duties: Participating in on‑call to ensure 24‑hour management coverage.
• Financial Management: Handling budgets and supporting service users to manage their personal finances.
• Training & Development: Delivering in‑house workshops and inductions. Invoicing and payroll.

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