Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10‑year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Salary: £34,529 per annum
Location: 223-225 Walworth Road, London, SE17 1RE
Hours: 40 hours per week, five days over a seven‑day rota
About The Role
We are recruiting for an Assistant Shop Manager to join a busy and creative team in Elephant and Castle. You will collaborate with a diverse group of volunteers to raise money for Crisis’ work ending homelessness, and take part in a culture of continuous review and improvement. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority, so we look for someone who advocates for others and challenges injustice. You will be primarily based in the Elephant and Castle shop, but you may be required to travel to other shops within London 1 & 2 on a short‑term basis.
About You
To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.
- Assistant shop manager
- Assistant store manager
- Shop supervisor
- Store supervisor
- Charity shop manager
- Retail manager
- Charity retail
Benefits
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am‑4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Equality & Diversity
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
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