Broker Services Leader: Customer Support & Operations

A leading insurance provider in Greater London is seeking a Customer Service Manager to lead their broker-facing telephony and live chat teams. This role encompasses overseeing high-quality service delivery, managing back-office administration of insurance policies, and ensuring compliance with regulatory standards. The ideal candidate has strong leadership skills, a passion for service excellence, and the ability to drive team performance and engagement. Join this dynamic team to make a significant impact on service delivery and operational excellence.#J-18808-Ljbffr…