Service Manager – Plant Hire / Construction Equipment
Location: Launceston
Salary: Circa £40,000
About the Company: We are working with a well-established plant and machinery supplier serving construction contractors and domestic clients across the South West. Providing a wide range of equipment such as excavators, dumpers, loading shovels, and other plant machinery, the business has built a strong reputation for reliability, customer service, and high-quality maintenance support.
The Role: An exciting opportunity has arisen for an experienced Service Manager to lead their busy depot service operations. You will oversee the servicing, maintenance, and repair of a diverse fleet of plant equipment, ensuring machinery is safe, compliant, and available for customers across the region. You will also lead and develop a team of engineers while driving service performance and customer satisfaction.
Key Responsibilities
- Manage the day-to-day operations of the service department and workshop
- Oversee maintenance and repair of plant machinery including excavators, dumpers, and loading shovels
- Plan and coordinate servicing schedules, breakdowns, and fleet availability
- Lead, motivate, and develop a team of engineers and technicians
- Maintain high standards of health & safety and workshop compliance
- Manage parts inventory and ensure effective stock control
- Build and maintain strong relationships with customers across the South West
- Identify opportunities to upsell servicing and maximise service revenue
- Work closely with hire and sales teams to optimise fleet utilisation
- Ensure accurate financial procedures and reporting
Requirements & Experience
- Strong mechanical knowledge of plant or construction machinery or similar
- Previous experience as a Service Manager, Workshop Manager, or Senior Engineer
- Background in plant hire, construction equipment, or heavy machinery
- Proven leadership experience managing teams
- Strong organisational and planning skills
- Commercial awareness and customer-focused approach
- IT literate with experience using service/workshop systems
Benefits
- Salary circa £40,000
- Company pension
- On-site parking
- Stable, long-term role within a growing regional business
To apply for this role please follow the below instructions or call Cat or Abbie for a confidential chat on 01752 421888.
Our Commitment to Inclusion
As a recruitment agency, we are committed to promoting inclusive opportunities on behalf of our clients. We welcome applications from individuals of all backgrounds, including those from under-represented communities. If you have a disability, are neurodivergent, or require adjustments during the recruitment process, we’ll work with you and the client to ensure a fair and supportive experience. We aim to represent employers who foster respectful, inclusive, and collaborative workplaces — regardless of age, gender identity, sexual orientation, ethnicity, or background.
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