Deputy Manager
Location: Redhill, Surrey
Salary: £16.45 per hour (£32,078 per annum) plus benefits.
Hours: 37.5 hours per week, shifts vary between 7:00 am and 10:00 pm, Monday to Sunday (on a shift rota basis).
Contract: Permanent
Driving Requirement: A valid full UK manual driving licence is desirable for this role.
Right to Work: Applicants must have the right to work in the UK. We are unable to offer any skilled worker visas.
Essential Criteria
- Hold a Level 4 in Health & Social Care (or equivalent) or willingness to undertake.
- Statutory guidance & CQC regulations exposure.
- Experience in learning disabilities, autism and sight loss.
- Managing, assessing new people to support and mentoring experience.
- Resilient, calm and able to work under pressure.
- Effective verbal and written communication and able to produce written reports.
About you
Are you someone who truly enjoys making a difference in others’ lives? Do you have a calm, caring, and resilient nature that helps you thrive in challenging situations? Are you ambitious, and looking to work towards progression in your career?
We’re looking for a Deputy Manager to join our team who can stay calm under pressure. You will be enthusiastic, proactive, and able to make decisions autonomously in the absence of the home manager.
What will you be doing?
- Management Responsibilities: Assist the service manager to ensure high quality support for all people and staff. Responsibilities include rota management, staff supervisions, training new team members, and supporting the team to complete support plans and risk assessments.
- Partnership Working: Work with those you support, their families, specialist support teams and external agencies to champion skillful interactions, person‑centred planning and partnership working.
- Creativity and Planning: Plan and implement professionally designed support plans that genuinely improve everyday life and demonstrate sound judgement and creative solutions.
- Daily Care & Support: Assist with personal care, meal preparation, medication and other daily tasks.
- Building Relationships: Get to know the people you support, understand their needs and help them live life on their own terms.
- Empowering Independence: Assist with personal goals, from daily activities to long‑term aspirations and encourage creative exploration.
- Social Engagement: Support activities such as holidays, social events and hobbies so everyone can enjoy what they love doing.
- Respect & Dignity: Ensure all individuals and their families are treated with respect, dignity and equality.
Who you will be supporting?
At Royal Hill Park, the people we support have sight loss, learning disabilities and a wide range of other needs. We continuously deliver forward‑thinking supported living services.
Our Benefits
- Comprehensive Training: Extensive induction and ongoing development through face‑to‑face training, e‑learning and support.
- Career Progression: Opportunities for professional qualifications (Care Certificate, QCF levels 2‑5).
- Recognition & Rewards: Excellence awards and long‑service recognition.
- Work‑Life Balance: Up to 36 days of holiday with long‑service flexibility, flexible working options and time off for life events.
- Financial Benefits: Discounts, cashback, pension schemes and more.
- Wellbeing Support: 24/7 employee assistance programme, life assurance and sick pay.
- Refer a Friend: Receive £600 (support workers only up to the Senior Support Worker level).
Safer Recruitment
- Criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm identity, current address and the right to work in the UK.
- Health declaration to ensure medical suitability for the role.
- References to confirm satisfactory conduct in current or previous employment relating to health or social care or to children or vulnerable adults.
Diversity
We welcome applications from individuals of all identities, including under‑represented groups, those with a disability, or a neurodivergent condition. We offer reasonable adjustments throughout the recruitment process and the role to ensure a fair and equitable experience for all candidates.
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